Delivery & Shipping
All orders received before 2pm will be despatched on the same day, any orders received after 2pm will be despatched the next working day.
Standard Delivery
All parcels are sent Royal Mail Tracked with each package being scanned 3 times during its journey, making sure that no parcels go missing. You will not be required to sign for the package so there is no need to wait in and if you have safe place where the parcel can be left you can mention that on our delivery instructions.
Royal Mail Tracked takes between 2 and 3 days usually being delivered 2 days after despatch.
Special Delivery
If you need your package straightaway you can opt for next day delivery. Simply order before 2pm and select Special Next Day Delivery at checkout and you will receive your parcel the following day. You will need to sign for the package and if you are not in when it is delivered a card will be left informing you that delivery was attempted and you will be asked to collect the parcel from your local sorting office.
Costs
Delivery is free for all orders over £25.00 (excluding postage) within the UK.
Purchases under £25.00 will be charged a standard delivery fee of £1.95.
Special Next Day Delivery is £5.
All European deliveries are charged at £10.00 and all parcels sent International Signed For. Please note that from time to time we will do promotions and the cost may be less, so make sure you take advantage during those times!
We don’t deliver to locations outside of the UK and Europe.
Out of Stock Items
We always try and make sure that we are up to date with our stock and that you can clearly see how much of any item is available. If however for any reasons any of the items you order are out of stock, we will contact you either by phone or email. We understand that when you are ordering fabric it may be that if one part is unavailable this may mean you want to change your order.